Public Information

This section is used to provide services and general information for the public, such as cell phone registration for the Emergency Notification System, MSAG Search, F.A.Q.’s, News & Events, etc.

If you have any questions about the information provided on these pages, please use our feedback form to contact us.

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Emergency Notification System

What is the Emergency Notification System? The Emergency Notification System employed by El Paso-Teller County E9-1-1 may be used to advise you of any situation that threatens harm to life and/or property or is deemed dangerous by officials. This may include, but is certainly not limited to man-made disasters, crime, pandemics, hazardous materials incidents, missing persons, evacuation …

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Current RFP (Requests For Proposal)

The following are PDF copies of the active RFP’s for  the El Paso/Teller 911 Authority. You will find instructions for submitting your proposal and other contact information inside the RFP. There are no open RDP’s at this time. Note: Files are in PDF format and might require additional software to open and view.        

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Public Service Announcements

These videos make up a collection of Public Service Announcements the El Paso-Teller E911 Authority has used over the years. The videos on this page are large in size, and a high-speed internet connection is recommended. To watch the videos, you must have Quicktime Media Player installed on your computer. If you need to download …

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911 History/Funding

This section is to help better understand who we are, what we do, and provide historical and technical information regarding your local 911 system. View our Frequently Asked Questions (FAQ) Page. View the Restated Inter-Governmental Agreement that creates the El Paso – Teller E911 Authority. To reach us by phone or email, or to learn where our offices are …

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911 F.A.Q.’s

Below are some common questions concerning 911, and the use of 911.  Click on one of the topics and you will be directed the answer. What is 911? When should I call 911? When should I NOT call 911? Why does the 911 call taker ask all those questions? How does the 911 call taker …

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Computer Aided Dispatch (CAD)

Computer Aided Dispatch History In 1999, the El Paso – Teller County Enhanced 911 Authority Board along with the Public Safety Answering Points (PSAPs) began exploring the feasibility of implementing a Regional Computer Aided Dispatch (RCAD) system for the member agencies within El Paso and Teller Counties . Due to the magnitude of the project, …

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MSAG/ESN Search

Master Street Address Guide (MSAG) Search In order to properly use this search form, it is important that your search parameters be entered in a specific way in order to get the results you expect. Please follow these basic instructions for entering your search data: DO NOT enter an address number in your search, ONLY …

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Patch Exchange Program

Like many Public Safety and EMS agencies, we receive requests from patch collectors across the United States, and internationally, for one of our patches. If you represent a Public Safety or EMS agency and would like to participate in our Patch Exchange Program, please submit your request in writing, on official letterhead, and include one of …

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Links & Tips

Public Safety Tips Colorado Springs Utilities Office of Emergency Management Safekids Drivesmart County Health Masters in Public Safety     Public Safety Links   Colorado (Regional) 9-1-1 Public Service Announcement Videos Pikes Peak Fire Fighters Association Wescott Fire Protection District El Paso County Emergency Services Agency Pikes Peak Area Council of Governments Pike Peak Regional …

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