PSAP Services

This section is used to provide internal services and information for employees of all El Paso and Teller PSAP’s, as well as E-911 Authority Staff. We’ve provided links for items such as the Support Help Desk, Employee Forum, EMD Responder Form, Newsletter Submission, and Training.

If you have any questions about the information provided on these pages, please use our feedback form to contact us.

911 Help Desk (Requires Login)

Please click the following link to get to the E911 Help Desk: http://support.elpasoteller911.org

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Training & Education

Training Class Registration Please click here to access our Training Class Registration Page. CDE’s   Please click here to access E-911 Training CDE’s. DRC Info & Minutes Please click here to access DRC information and minutes. SOP’s   Please click here to access to the SOP’s. Training Welcome Information Please click here to download our handy welcome information package …

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Special Request Form

El Paso-Teller County E-911 Special Request Form This form is a tool for requesting information about the efficiency, accuracy, and effectiveness of the Priority Dispatch System as it relates to local call takers and dispatchers. Please report exceptional services as well as errors. The data assembled will be utilized in assessing the response to various …

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Proposal For Change Form

El Paso-Teller County E-911 Proposal For Change (PFC) Form Please follow the link below to fill out a Proposal For Change (PFC) Form on the Emergency Dispatch Website PFC Form

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EMD Responder Form

El Paso/Teller County E911 Field EMD Responder Form This form is a tool for evaluating the efficiency, accuracy, and effectiveness of the Priority Dispatch System. Please report exceptional services as well as errors. The data assembled will be utilized in assessing the response to various codes, and for Quality Assurance of the Dispatch system. Please …

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