The video below was presented by Jeff Craig and Ben Bills at the Navigator 2009 Conference in Las Vegas on April 29th, 2009. It was created in house by the E-911 staff throughout the month of April 2009.
To view this video on your computer, you must have the Quicktime Media Player installed on your system. If you are using a Windows based PC, and do not yet have Quicktime, you can download it for free from here. The video is also iPhone/iPod ready.