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Mar 24

When to Call 9-1-1 for Emergencies

Posted on March 24, 2020 at 11:16 AM by Amanda Lindgren

During a crisis it can be difficult to sort through the large amount of information and resources that are released.  We have all been impacted by the most recent international crisis in some form.  How first responders handle emergencies is no exception to these recent changes.  In order to continue to provide exceptional service, we would like to remind the community to reserve 9-1-1 for emergencies.  An emergency can be described as a situation that poses an immediate threat to life or property and requires assistance from the police department, fire department or ambulance service.  Here are a few examples of when you should and should not call 9-1-1:

For more info on COVID 19, visit Colorado Department of Public Health & Environment's page.

If you are experiencing mild symptoms and have questions relating to COVID-19, El Paso County Public Health has a non-urgent COVID-19 information line you can call. It is 719-575-8888. Teller County created a website with updates regarding COVID-19.  That website is

You can also contact CO HELP at 303-389-1687 or 877-462-2911. Or you can visit for more resources and info on COVID-19.