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El Paso-Teller County 911, CO

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  1. Telecommunicator of the 2nd Quarter
  2. Telecommunicator of the year 2022
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  1. Telecommunicator of the 2nd Quarter


Kaila Sanders Recognized as Telecommunicator of the 2nd Quarter


On June 28th, 20Kaila Sanders and Dave Edmondson23, the El Paso-Teller County 9-1-1 Authority recognized another telecommunicator for their outstanding performance and their dedication to the community. Please join us in congratulating Kaila Sanders!
Kaila has been recognized as the 2023 Telecommunicator of the Second Quarter. Here is a portion of her nomination letter:
"Earlier this year TCSO Dispatcher Kaila Sanders was working a solo late-night shift when a 911 call came in for an urgent medical need in Teller County.  Kaila handled every aspect of this call, including dispatching Fire, Medical, and Law Enforcement units to get help to this person.  She remained calm and focused throughout the call even while guiding the caller to perform CPR until responders arrived on the scene.  Additionally, Kaila dispatched a medical helicopter service while working to keep the caller reassured that help was on the way. 
Kaila received unsolicited praise from responding Deputies citing her professionalism and effectiveness in getting key information to responders, helping get flight details to the airborne unit, and working with the caller to get the patient’s heart beating again.
Kaila is more than a team member in the Communications Division at the Teller County Sheriff's Office, she is someone who holds herself to a higher standard at all times.  She leads by example.  Since this incident, Kaila has become a Certified Training Officer who is now passing on her knowledge and skills to our newest Dispatchers.  We are so proud of Kaila for this well-deserved recognition."
Way to go Kaila! You are a rockstar!

  1. Telecommunicator of the year 2022

Alison Davis Recognized as 2022 Telecommunicator of the Year


Alison Davis works for the Colorado Springs Public Safety Communications Center. Here is an excerpt from her nomination letter.Alison Davis 3

It is impossible to isolate Alison’s outstanding performance to one specific call.  Alison is a selfless, hard-working employee who puts the needs of the department before hers.  So far, in 2022, she has trained over 250 hours.  She accounts for more than ¼ of all trained hours with the CSPD communications center in 2022.  She is a leader on day shift whom people can ask questions and always expect to get great feedback.   

 On Thursday, May 12, 2022, Colorado Springs was hit with multiple structure and wildland fires.   Fighting extreme fire danger, high winds, and limited resources, Alison was training a new fire dispatcher.  

 At 0930, a structure fire was reported in the Colorado Center area which was fully engulfed.  Alison and her trainee sent a structure fire response to assist.  While this structure fire was occurring two more large scale incidents ensued.  

 At 1115, a wildland fire came in from the area of Black Forest Rd and Dublin Blvd.  The fire was in the creek bed and it was spreading fast.  The fire quickly started spreading into residents back yards, burning decks, fences and high winds continued to push the fire uncontrollably.   There were over 500 homes evacuated during this fire.  Alison not only provided exceptional feedback and training to her trainee but controlled a very difficult situation. There we zero homes lost during this fire.     

 Around 1130, a structure fire was called in from a mobile home park.  The structure fire reported multiple mobile homes on fire and parties trapped.  The fire spread to a second mobile home park with around 10 total mobile homes burning.   Alison remained calm during this entire situation and provided guidance and instruction to her new trainee.  

 On May 21, 2022, after a large spring snow storm, Alison was responsible for dispatching nearly 150 calls.  During her shift, 250 fire calls came into the communications center.   Alison and her trainee triaged these calls, coordinated with utilities and the Fire Department to determine which ones were most crucial for a fire department response.  

Congratulations, Alison!

  1. 9-1-1 Authority Employee of the Quarter

Jianna West Recognized as the 9-1-1 Authority Employee of the 2nd Quarter

 Jianna West Authority EOQThe Authority staff nominates their coworkers each quarter for going above and beyond. Based on nominations from the team, it is our pleasure to announce that the Employee of the Second Quarter is Jianna West - Communications and Media Advisor. 

One nomination reads, "She is always super helpful in anything I need. She goes above and beyond even when she doesn't have to. She made strides with Pulsepoint, which demonstrates her commitment to the mission of the Authority.”
Further, Jianna is incredibly dedicated and proactive in her role. She consistently goes out of her way to provide assistance and support, exceeding expectations even when not required. Jianna’s involvement and progress with PulsePoint AED showcase her strong commitment to the mission and goals of the Authority. She has contributed significantly to the organization's success, and we are incredibly grateful we get to work with her. 

Congratulations, Jianna!”

  1. Register an AED

PulsePoint AED No BorderRegister an AED

Without bystander CPR and AED administration, when someone faces sudden cardiac arrest, their chances of survival drop 7-10% every minute with 9 in 10 out-of-hospital incidents resulting in fatalities In 2021, El Paso and Teller Counties lost 1,096 citizens due to sudden cardiac arrest.

Register an AED with PulsePoint to ensure your business adheres to C.R.S. 13-21-108.1 and improve workplace safety. Learn more about the program and register your device today. 

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