Alison Davis Recognized as 2022 Telecommunicator of the Year

Alison Davis works for the Colorado Springs Public Safety Communications Center. Here is an excerpt from her nomination letter.

It is impossible to isolate Alison’s outstanding performance to one specific call.  Alison is a selfless, hard-working employee who puts the needs of the department before hers.  So far, in 2022, she has trained over 250 hours.  She accounts for more than ¼ of all trained hours with the CSPD communications center in 2022.  She is a leader on day shift whom people can ask questions and always expect to get great feedback.   

 On Thursday, May 12, 2022, Colorado Springs was hit with multiple structure and wildland fires.   Fighting extreme fire danger, high winds, and limited resources, Alison was training a new fire dispatcher.  

 At 0930, a structure fire was reported in the Colorado Center area which was fully engulfed.  Alison and her trainee sent a structure fire response to assist.  While this structure fire was occurring two more large scale incidents ensued.  

 At 1115, a wildland fire came in from the area of Black Forest Rd and Dublin Blvd.  The fire was in the creek bed and it was spreading fast.  The fire quickly started spreading into residents back yards, burning decks, fences and high winds continued to push the fire uncontrollably.   There were over 500 homes evacuated during this fire.  Alison not only provided exceptional feedback and training to her trainee but controlled a very difficult situation. There we zero homes lost during this fire.     

 Around 1130, a structure fire was called in from a mobile home park.  The structure fire reported multiple mobile homes on fire and parties trapped.  The fire spread to a second mobile home park with around 10 total mobile homes burning.   Alison remained calm during this entire situation and provided guidance and instruction to her new trainee.  

 On May 21, 2022, after a large spring snow storm, Alison was responsible for dispatching nearly 150 calls.  During her shift, 250 fire calls came into the communications center.   Alison and her trainee triaged these calls, coordinated with utilities and the Fire Department to determine which ones were most crucial for a fire department response.  

Congratulations, Alison!

Jianna West Recognized as the 9-1-1 Authority Employee of the 2nd Quarter

 The Authority staff nominates their coworkers each quarter for going above and beyond. Based on nominations from the team, it is our pleasure to announce that the Employee of the Second Quarter is Jianna West - Communications and Media Advisor. 

One nomination reads, "She is always super helpful in anything I need. She goes above and beyond even when she doesn't have to. She made strides with Pulsepoint, which demonstrates her commitment to the mission of the Authority.”
Further, Jianna is incredibly dedicated and proactive in her role. She consistently goes out of her way to provide assistance and support, exceeding expectations even when not required. Jianna’s involvement and progress with PulsePoint AED showcase her strong commitment to the mission and goals of the Authority. She has contributed significantly to the organization's success, and we are incredibly grateful we get to work with her. 

Congratulations, Jianna!”

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