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El Paso-Teller County 911, CO

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  1. Telecommunicator of the 1st Quarter
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  1. Telecommunicator of the 1st Quarter


Samantha Fairbanks Recognized as Telecommunicator of the 1st Quarter


PleasS Fairbanks TC 1st Quartere join us in congratulating the Fort Carson Fire Department’s very own, Samantha Fairbanks. Samantha was honored as the 2023 Telecommunicator of the First Quarter for outstanding work on 3.21.2023.
Here is a portion of her nomination letter:
“Samantha joined the FTC team almost two years ago. She was a very quick study, completed her training early, and rapidly became an integral member of the team. On 3.21.2023, the FTC ECC received a call regarding a subject who had trained to walk out on a live range that was “hot” and under active fire. When confronted, the subject said he was stressed out and having trouble with his family, and then he got back in his car and left. Samantha quickly realized this to be a suicidal subject and started working on trying to identify the subject from the limited information she had been given. 
While units were searching the area for a matching vehicle, Samantha did the following: checked Alpha Rosters, conducted a DOD person search and found two close name matches, checked Colorado Registration and driver’s license files for both names and found a match to the vehicle that left the scene, ran the vehicle and googled the make/model to determine it was a four-door, found a driver’s license and address for the subject, checked the ALERTS system for previous contacts, found the subject’s military unit, found a phone number for the subject in DOD person search, found out what cellular company the subject used, searched ALERTS for any registered weapons, called the staff duty number for the soldier, ran a QQ on the subject, sent the call over to El Paso County Sheriff’s Office for a welfare check at their address, communicated back and forth with EPSO dispatch and BOLO’d the gates for the subject and his vehicle. 
This is a lot for a single dispatcher to do while also answering incoming phone calls, but it becomes more impressive knowing that from the time of the initial call, it took only 18 minutes to track down and correctly identify the suicidal subject. Her quick actions and self-initiated activities were 100% responsible for locating this soldier and ensuring that he got the mental health support that he needed.”
Samantha, thank you for everything you do for your community. You certainly deserve this award!
Congratulations

! 
  1. Telecommunicator of the year 2022

Alison Davis Recognized as 2022 Telecommunicator of the Year


Alison Davis works for the Colorado Springs Public Safety Communications Center. Here is an excerpt from her nomination letter.Alison Davis 3

It is impossible to isolate Alison’s outstanding performance to one specific call.  Alison is a selfless, hard-working employee who puts the needs of the department before hers.  So far, in 2022, she has trained over 250 hours.  She accounts for more than ¼ of all trained hours with the CSPD communications center in 2022.  She is a leader on day shift whom people can ask questions and always expect to get great feedback.   

 On Thursday, May 12, 2022, Colorado Springs was hit with multiple structure and wildland fires.   Fighting extreme fire danger, high winds, and limited resources, Alison was training a new fire dispatcher.  

 At 0930, a structure fire was reported in the Colorado Center area which was fully engulfed.  Alison and her trainee sent a structure fire response to assist.  While this structure fire was occurring two more large scale incidents ensued.  

 At 1115, a wildland fire came in from the area of Black Forest Rd and Dublin Blvd.  The fire was in the creek bed and it was spreading fast.  The fire quickly started spreading into residents back yards, burning decks, fences and high winds continued to push the fire uncontrollably.   There were over 500 homes evacuated during this fire.  Alison not only provided exceptional feedback and training to her trainee but controlled a very difficult situation. There we zero homes lost during this fire.     

 Around 1130, a structure fire was called in from a mobile home park.  The structure fire reported multiple mobile homes on fire and parties trapped.  The fire spread to a second mobile home park with around 10 total mobile homes burning.   Alison remained calm during this entire situation and provided guidance and instruction to her new trainee.  

 On May 21, 2022, after a large spring snow storm, Alison was responsible for dispatching nearly 150 calls.  During her shift, 250 fire calls came into the communications center.   Alison and her trainee triaged these calls, coordinated with utilities and the Fire Department to determine which ones were most crucial for a fire department response.  

Congratulations, Alison!

  1. 9-1-1 Authority Employee of the Quarter

Preston PenningtonPreston Pennington Recognized as the 9-1-1 Authority Employee of the 1st Quarter

 

Preston consistently goes above and beyond in his work, demonstrating excellent skills when teaching the next group of call-takers. He is a true team player, always willing to lend a hand and help wherever needed. Preston is dedicated to making the Quality Assurance team better! His positive attitude and dedication make him an asset to our team, and he deserves recognition for his hard work.

Way to go, Preston!

  1. Register an AED

PulsePoint AED No BorderRegister an AED

Without bystander CPR and AED administration, when someone faces sudden cardiac arrest, their chances of survival drop 7-10% every minute with 9 in 10 out-of-hospital incidents resulting in fatalities In 2021, El Paso and Teller Counties lost 1,096 citizens due to sudden cardiac arrest.

Register an AED with PulsePoint to ensure your business adheres to C.R.S. 13-21-108.1 and improve workplace safety. Learn more about the program and register your device today. 

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