Make the Right Call

Over one thousand 9-1-1 calls are made daily in El Paso and Teller County. As a citizen, knowing how to use 9-1-1 correctly is crucial to making sure it is available when needed most. Use the links below for more information on 9-1-1 services, appropriate use, and other helpful resources.

When to Call 9-1-1

9-1-1 is for emergencies only. An emergency is an active incident that puts a person's health, safety, or property in danger. For reports of events…

Text to 9-1-1

Text to 9-1-1 is available in El Paso and Teller Counties and should only be used if you have an emergency and are unable to make a voice call.

Non-Emergency Resources

9-1-1 is a resource for active and life-threatening emergencies. With incidents that are not considered emergencies, please utilize other resources to…

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