The Public Education team handles communicating safety messages to first and third grade students in El Paso and Teller Counties. Lessons focus on the appropriate use of 9-1-1 and are delivered in various ways, including in-person classroom, and the 9-1-1 Mobile Classroom. 

The team attends several community events each year to educate citizens in El Paso and Teller Counties about contacting 9-1-1 for emergencies, text to 9-1-1, and the emergency notification system, Peak Alerts.

In 2025, the Public Education team conducted 298 presentations, reaching 13,059 community members at schools and community events.