When to Call 9-1-1
9-1-1 is for emergencies only. An emergency is an active incident that puts a person's health, safety, or property in danger. For reports of events that are no longer in progress or do not threaten a person's health, safety, or property, please find help through other resources. A list of non-emergency phone numbers, online reporting, and community hotlines and services can be found at ElPasoTeller911.org/Nonemergency-Resources.
Emergency
Call 9-1-1
- Immediate action is required
- To stop an in-progress crime
- To report a serious crime that has just occurred
- Life-threatening situations
- To report a fire
Non-Emergency
Do NOT Call 9-1-1
- To report a crime with no suspect
- To report a crime that is no longer happening
- Noise or parking complaints
- Medical situations that do not require immediate attention
- Animal Control or Animal Rescue