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9-1-1 Authority Employee of the Year 2024

Marco Medina Segura Recognized as Employee of the Year

Two people smiling; one holding an award. A scenic background is displayed on the screen behind them.

The Authority staff nominates their coworkers each quarter for going above and beyond. Based on nominations from the team, it is our pleasure to announce that the Employee of the Year is Marco Medina Segura - IT Infrastructure Engineer. Here is what the team has to say about Marco:

Marco has consistently gone above and beyond in supporting our IT staff and improving the overall efficiency of the Authority. He played a pivotal role in leading the deployment and seamless integration of SharePoint across the organization. Not only did he revamp the Authority's SharePoint site single-handedly, but he also proactively met with departments to demonstrate how to best leverage the platform, enabling teams to gain insights through a unified and streamlined interface.

Marco’s technical expertise and forward-thinking approach are evident in the impactful automation tools he has developed through scripting, which have significantly enhanced our workflows. His work on the implementation of Guru further exemplifies his commitment to improving organizational knowledge sharing and operational efficiency.

In addition, Marco serves as our first responder during outages, demonstrating quick thinking, problem-solving skills, and a calm demeanor that minimizes downtime and ensures business continuity. His dedication, initiative, and innovation have made a measurable difference in how we operate, and the Authority is undeniably better because of his contributions.

Thank you for everything you do, Marco!

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