Janel Rogers Recognized as Telecommunicator of the 2nd Quarter

Please join us in congratulating Colorado Springs Police Department's Emergency Response Technician, Janel Rogers, for being recognized as Telecommunicator of the 2nd Quarter!

"On the evening of May 15, 2025, Emergency Response Technician Janel Rogers answered a 9-1-1 call with an open line with a male and female screaming in the background. Finally, a distraught mother yelled into the phone that her 7-month-old baby had drowned in the bathtub. ERT Rogers took control of the call and confirmed the location and that the child was not breathing.

"ERT Rogers continued to calm the mother by providing reassuring statements and gathering critical life status information for responders. ERT Rogers quickly guided the mother and kept her focused on providing lifesaving CPR for her baby. She reassured the mother that help was on the way while CPR was being administered. ERT Rogers provided instructions for the ten cycles of respiratory CPR for the baby. She paused during the instructions to confirm the noise she was hearing was air going into the baby's lungs. ERT Rogers used a firm, caring tone during the entire call that enabled the mother to focus on the care of the baby.

"Making sure that the mother continued CPR, ERT Rogers gave instructions for someone else to open the front door for responders. Medical Lt. Buttenweiser contacted communications and noted that ERT Rogers did a great job, that brain activity was noted, and everything was moving in the right direction. ERT Rogers did an excellent job in a challenging situation."

Awesome work, Janel!